Refund Policy

Eligibility

Refunds apply to paid Browserinsideai programme seats confirmed by invoice or written enrolment confirmation. Informational prices on this website are not charges until we confirm a booking.

Timeframe

You may request a full refund up to 14 days after payment if you have not attended a live session and have not downloaded more than the orientation materials. Requests made after the first live session are assessed for a partial refund only.

Full and partial refunds

Full refunds return 100% of the seat fee when eligibility above is met. Partial refunds may equal the unused portion of live modules after deducting an administrative fee of £45 and the pro-rated value of sessions already delivered.

Non-refundable items

• Completed live sessions and marked submissions already delivered
• Custom checklist work completed under a Full Cycle Control engagement
• Third-party exam or software licence fees paid on your behalf

Refund process

Email contact@browserinsideai.digital with your full name, invoice number, programme name, and reason for the request. We confirm receipt within three UK working days and issue a decision within ten UK working days.

Processing time and method

Approved refunds are returned to the original payment method within 14 UK working days of approval. Bank transfers may take longer depending on your provider.

Cancellation by Browserinsideai

If we cancel a cohort, you may transfer to a later date or receive a full refund of the seat fee. We are not responsible for travel or third-party costs you arranged independently.

Exceptions

Statutory consumer rights in the United Kingdom remain unaffected. Where those rights require a different outcome, they prevail over this policy.

Contact for refunds

contact@browserinsideai.digital · 077 8795 6336 · 14 Winchester Rd; Messingham; DN17 6LG; United Kingdom